Privacy Policy

Effective Date: 19 August 2025
Website: www.drhaesthetics.com
Business: Dr. H Aesthetics (“we,” “our,” “us”)

1. Introduction

This Privacy Policy explains how Dr. H Aesthetics collects, uses, stores, and protects your personal information when you use our Website or our services. By accessing or using this Website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following information:
Personal details such as name, phone number, email address, and date of birth when you book an appointment or contact us.
Medical information provided during consultations to assess suitability for treatments.
Payment details when you make a purchase or pay for treatments.
Technical data such as IP address, browser type, and Website usage through cookies or analytics tools.

3. How We Use Your Information

Your information may be used to:
Provide and manage our treatments and services.
Communicate with you regarding bookings, enquiries, and updates.
Process payments and issue invoices or receipts.
Improve the Website and personalise your experience.
Comply with legal and regulatory obligations.

4. Cookies

Our Website may use cookies to enhance your browsing experience. Cookies are small files stored on your device to remember your preferences. You can disable cookies in your browser settings, but some features of the Website may not function properly.

5. Sharing Your Information

We respect your privacy and do not sell or trade your personal information. We may share your information only with:
Healthcare professionals working at Dr. H Aesthetics (for safe treatment delivery).
Service providers such as payment processors or IT support, bound by confidentiality agreements.
Authorities if required by law, regulation, or legal proceedings.

6. Data Security

We take reasonable measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Treatments

I’m interested in the following bespoke treatment

Wrinkle relaxing Dermal fillers Lip fillers Microneedling Hyperpigmentation Acne Chemical peel Polynucleotides Profhilo Excessive sweating Skin tag removal Vitamin B12 injection OBAGI skin care Expert consult

7. Your Rights

You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information, where legally permissible.
Withdraw consent for certain types of data processing.
To exercise your rights, please contact us at info@drhaesthetics.com.

8. Retention of Data

We will retain your personal information only for as long as necessary to provide services, comply with legal obligations, and maintain medical records as required by law.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: Dr. H Aesthetics
info@drhaesthetics.com+27 00 000 0000